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Total Delivery Time = Processing Time + Shipping Time
Products Processing Time: Normal products necessitate 5-7 business days for processing. Complicated Handwork Product necessitate 10-15 business days for processing.
Shipping Time: Delivery time varies depending on your location:
Standard Shipping: 15–18 business days — $12.99 USD
Expedited Shipping: 5–7 business days — $29.99 USD
FREE SHIPPING on orders over $199
Please note:
Orders are not shipped on weekends or holidays.
Delivery estimates exclude weekends, holidays, and order processing time.
RETURNS POLICY
Our policy lasts 14 days. You can get a full refund when you return your item(s) within 14 days. When you receive item(s) that is defective, incorrect, or incomplete, please contact us immediately so we can make it right. For faster assistance with a return or exchange claim, please email us with your order number, contact information, photos, and videos concerning the damages or flaws(if applicable). Please keep all items and packaging materials until your claim is resolved.
What items can I return or exchange?
All returns and exchanges must be in their original condition—unworn, unwashed, unaltered, undamaged, clean, and free of lint and hair. Merchandise must be in its original packaging with all tags attached or cellophane wrap/seals intact. Once any tag has been removed, an item cannot be returned.
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